Located in Mountain View, California, next to El Camino Hospital at 2660 Solace Place, #C, we offer a variety of medical, cosmetic and skin care procedures to improve the quality of your skin. Get a professional diagnosis & treatment plan from Dr. Gordon - on your time, without the travel or waiting room! We are now offering the new Theradome Helmet for home use - a treatment that addresses hair thickness and growth!* PRP, or Platelet Rich Plasma, Injection Therapy is a new treatment for hair loss in men and women who have noticed thinning or loss of scalp hair.*
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We know beautiful skin is important to you, that's why Jean Gordon, MD PhD and her excellent staff are thrilled to offer you the best skin care available today. Over the past twenty years, we've helped thousands of women and men obtain the best looking and healthiest skin possible. We customize our skin care therapies to the particular needs of each individual patient.
You will need to create a free HealthLens account. Then describe your condition, answer a few questions, and upload 1-3 sharply focused photos of your condition. Dr. Gordon will evaluate your condition and return a diagnosis and treatment plan in less than 2 business days. If your treatment plan includes a prescription, it will be sent directly to your preferred pharmacy.
This new treatment for hair loss is a non-surgical solution with a short 20 minute injection procedure. Unlike prescription oral medications or topical solutions that must be used on a daily basis, PRP Therapy does not require daily maintenance. Schedule your appointment with us today to claim your $50 and learn more!
For a cosmetic skincare program to complement your prescription medications or if your acne is mild, consult our experienced aesthetician. She can recommend products specifically designed to improve your skin. A home skincare program can reduce breakouts and improve discoloration and scarring resulting from acne.
Reviews (20)
Carina M.
Sep 01, 2020
I had a very positive appointment with Dr Gordon and I have to share it! Came in for some minor cosmetic procedure and she had to numb the area where the procedure was to be performed. I am not the best patient when it comes to needles and she was so gentle I never felt the needle go in! She was talkative throughout the procedure. I never felt her gruffness as others had described.
All in all, I was in and out in under 30 minutes. She knows what she is doing. While my procedure was simple, out of all the dermatologists I had been to, she was the quickest and most painless of them all. Dr Gordon is my new dermatologist to go to now that I'm back in California. I like that she is quick, efficient, and incredibly affable.
All in all, I was in and out in under 30 minutes. She knows what she is doing. While my procedure was simple, out of all the dermatologists I had been to, she was the quickest and most painless of them all. Dr Gordon is my new dermatologist to go to now that I'm back in California. I like that she is quick, efficient, and incredibly affable.
X. Z.
Jun 17, 2019
Ceds Jams Culpepper
Jan 27, 2019
Heather G.
Aug 10, 2018
Kevin C.
Jun 25, 2018
I'm pleased to see that some of those who posted Yelp reviews have had a positive experience of Dr. Gordon. I wish my mother and I could say the same. I'm sure Dr. Gordon has strengths as a dermatologist. Social skills, apparently, is not one of them. My mother went in last week to have a growth removed from her back. While there, the good doctor suggested that my mother allow her to freeze off something she saw on my mother's left jaw.
In the time which has passed since that day, the area the doctor froze became inflamed and painful. My mother called the office this morning and was told to come in. We checked-in with the receptionist upon our arrival. After sitting for an hour in the waiting room, during which time the receptionist never spoke to us nor provided updates as to when we would be seen, the doctor finally invited my mother and me to come in. Dr. Gorman acknowledged that the area she had treated on my mother's jaw was, in fact, infected. So, too, was the area where she had removed the growth on my mother's back.
She accepted no responsibility for this condition, stating only that my mother must have allowed bacteria to get into the open wounds. She wrote up a list of prescriptions and handed it to me. I immediately handed it to my mother. I had spoken to Dr. Gorman previously about speaking and interacting directly with my mother, who, despite her age, is quite competent and able to communicate effectively with her physicians. Seeing me hand the prescription to my mother, Dr. Gorman acknowledged that we had discussed this issue previously.
As we were leaving, my mother expressed her displeasure to Dr. Gordon about how long we had to wait to be seen. Rather than a simple apology, the doctor walked away and shot back a defensive remark that she had been busy and that she's just human. Certainly, a medical professional could have, and should have handled the criticism in a more civil, compassionate way.
I was disappointed, and a bit surprised, by our experience with Dr. Gordon this morning. Then, when I returned home, I read the multiple Yelp reviews by clients who expressed similar experiences and concerns. Perhaps Dr. Gordon needs to be reminded that while it's nice to be important, it's more important to be nice.
In the time which has passed since that day, the area the doctor froze became inflamed and painful. My mother called the office this morning and was told to come in. We checked-in with the receptionist upon our arrival. After sitting for an hour in the waiting room, during which time the receptionist never spoke to us nor provided updates as to when we would be seen, the doctor finally invited my mother and me to come in. Dr. Gorman acknowledged that the area she had treated on my mother's jaw was, in fact, infected. So, too, was the area where she had removed the growth on my mother's back.
She accepted no responsibility for this condition, stating only that my mother must have allowed bacteria to get into the open wounds. She wrote up a list of prescriptions and handed it to me. I immediately handed it to my mother. I had spoken to Dr. Gorman previously about speaking and interacting directly with my mother, who, despite her age, is quite competent and able to communicate effectively with her physicians. Seeing me hand the prescription to my mother, Dr. Gorman acknowledged that we had discussed this issue previously.
As we were leaving, my mother expressed her displeasure to Dr. Gordon about how long we had to wait to be seen. Rather than a simple apology, the doctor walked away and shot back a defensive remark that she had been busy and that she's just human. Certainly, a medical professional could have, and should have handled the criticism in a more civil, compassionate way.
I was disappointed, and a bit surprised, by our experience with Dr. Gordon this morning. Then, when I returned home, I read the multiple Yelp reviews by clients who expressed similar experiences and concerns. Perhaps Dr. Gordon needs to be reminded that while it's nice to be important, it's more important to be nice.
Darlene Balbas
Jun 08, 2018
Kathy K.
Mar 18, 2018
I have been seeing Dr Gordon for 15 years as needed. My husband for longer. She is an expert in her field. I do not understand the negative reviews. I have always found her to be friendly and accommodating. She will also add in a small procedure that insurance will cover within the visits. Not sure what happened with the other reviewers, but imho she is great.
Rebecca S.
Feb 02, 2018
Dr. Gordon is the BEST Dermatologist in the SF Bay Area! I highly recommend her, she is accessible and it's easy to get appointments, there is never a wait, she is extremely smart with outstanding credentials and a pleasure to see no matter what my problem is. I have seen her for acne, rosacea, atopic dermatitis and removal of spider veins. Going to Dr. Gordon's office is delightful!
Candace C.
Sep 28, 2017
I've been coming to this office for years. Dr, Gordon is very efficient, effective and helpful. The best thing is she never makes me feel embarrassed when I have something I show her of concern. There are times when she is running pretty late which messes up my work day. But in general, I think she and the gals in the office are great. Candy
Amber I.
Mar 02, 2016
Wasted 1 hr and still didn't see the doctor! I made an appt through ZocDoc 4 days in advance and got an email saying my appointment was at 9:30 AM on a Wednesday. I showed up 15 mins early for my appointment at 9:15 AM as suggested and they didn't have my appt in their system and said the doctor doesn't even come in on Wednesdays until 10 AM.
With no apology, they stated if I waited until 10 AM, the doctor would arrive and they would slide me in first. Another patient showed up for a 10 AM appt and I noticed they didn't give the patient a heads up that they had just been bumped. Then around 10:05 I finally get taken back to a room and am asked to change into a robe. I change into a robe and wait there until 10:20.
I then changed back into my clothes and went to the front to find out that the doctor still wasn't even on the premises. So I left after being there for an hour with no sign of a doctor. It is hard enough for me to schedule doctor's appointments with work and I made arrangements in my week to make this happen. This was a completely disrespectful waste of my time.
With no apology, they stated if I waited until 10 AM, the doctor would arrive and they would slide me in first. Another patient showed up for a 10 AM appt and I noticed they didn't give the patient a heads up that they had just been bumped. Then around 10:05 I finally get taken back to a room and am asked to change into a robe. I change into a robe and wait there until 10:20.
I then changed back into my clothes and went to the front to find out that the doctor still wasn't even on the premises. So I left after being there for an hour with no sign of a doctor. It is hard enough for me to schedule doctor's appointments with work and I made arrangements in my week to make this happen. This was a completely disrespectful waste of my time.
T. P.
Jul 24, 2014
I'm surprised by the negative reviews for Dr. Gordon. I don't know where the time has gone but I can't believe she's been my derm for over the last ten years! I'm not sure how I even found her in the first place but I'm so glad I did! I've tried other derms that are highly rated on Yelp (only because sometimes I'd prefer a doctor closer to where I work) but I've yet to find anyone as effective and competent as Dr. Gordon. She's been friendly every time I've seen her but most importantly she's knowledgeable & skilled. The gals at the front are always very sweet & accommodating too.
Sheila S.
Jan 15, 2013
Joan S.
Jan 09, 2012
I have been going to Dr Gordon for years, and have found her to be a consistently great doc. She's taken care of everything from aging skin concerns to rashes and has also helped all my kids through acne when nothing else worked. She's great - does rapid no nonsense diagnoses and gets you in and out of the office on time and with results.
Diane C.
Sep 22, 2011
I had a bad allergy attack and red bumps all over my arms. It was itchy and unbearable. Called Dr. Gordon's office since it was near by and they were able to fit me in same day. The receptionist was nice and there was only a 5 minute wait. Dr. Gordon is not the friendly type but she recognized what was wrong right away and wrote me a prescription.
I got the medication and in an hour, the itching was relieved. The bumps and redness disappeared in 2 days. Since my husband has eczema and discoloration on his leg, I made an appointment for him as well. She wrote a prescription for 2 different creams am & pm. A lifetime of discoloration disappeared in a month. She may not be the friendliest person but she really knows her stuff. I rather have that than a friendly person who doesn't know what they're doing.
I got the medication and in an hour, the itching was relieved. The bumps and redness disappeared in 2 days. Since my husband has eczema and discoloration on his leg, I made an appointment for him as well. She wrote a prescription for 2 different creams am & pm. A lifetime of discoloration disappeared in a month. She may not be the friendliest person but she really knows her stuff. I rather have that than a friendly person who doesn't know what they're doing.
Sarah H.
Feb 23, 2010
I went here a few years back and had the worst experience ever. I went to have removal of a faint, pink birthmark on the side of my face. I was told that it would take a few visits with laser treatment in order for my birthmark (which resembles a blemish) to be completely removed. The first two visits were fine. However, on the third visit, I was in a lot of pain after I left the office.
I was crying. A few hours later, the one inch x one inch area that they lasered was pussing all over. It was disgusting. After a week or so of pussing and some bleeding, a very thick scab formed over the inch by inch area. The scab remained on the side of my face for over a month. When it finally came off (only because I pulled my shirt over my head and it ripped off), I returned to the office (I hadn't been able to go in before because I was located about two hours away).
Instead of the faint blemish-like mark that I originally had on my cheek, it was now redder than red and painful to the touch. I was told that "the laser didn't work" and that I would need to go to another dermatologist because their laser wouldn't fix what they had done. In consultation with the other dermatologist, he told me that it would take approximately $300/ each treatment and about 6 to 7 treatments to completely remove the redness.
I went in for a few treatments, but I can't really afford to fix it. The area that they lasered on the side of my face is still redder than it was originally, It feels different than the rest of my skin - like scar tissue. And it's sensitive to cold and heat. So to sum it up: After Dr. Gordon made a mistake and burned the side of my face, she sent me away from the office with only the name of a more expensive dermatologist.
Whereas before, my birthmark was so faint that no one even commented on it, now I get comments all the time. People think I burned my face with a curling iron; they think I have lipstick on the side of my cheek; one girl said to me "you have a stain on your face." The worst part of it all is that no one even apologized to me.
I was crying. A few hours later, the one inch x one inch area that they lasered was pussing all over. It was disgusting. After a week or so of pussing and some bleeding, a very thick scab formed over the inch by inch area. The scab remained on the side of my face for over a month. When it finally came off (only because I pulled my shirt over my head and it ripped off), I returned to the office (I hadn't been able to go in before because I was located about two hours away).
Instead of the faint blemish-like mark that I originally had on my cheek, it was now redder than red and painful to the touch. I was told that "the laser didn't work" and that I would need to go to another dermatologist because their laser wouldn't fix what they had done. In consultation with the other dermatologist, he told me that it would take approximately $300/ each treatment and about 6 to 7 treatments to completely remove the redness.
I went in for a few treatments, but I can't really afford to fix it. The area that they lasered on the side of my face is still redder than it was originally, It feels different than the rest of my skin - like scar tissue. And it's sensitive to cold and heat. So to sum it up: After Dr. Gordon made a mistake and burned the side of my face, she sent me away from the office with only the name of a more expensive dermatologist.
Whereas before, my birthmark was so faint that no one even commented on it, now I get comments all the time. People think I burned my face with a curling iron; they think I have lipstick on the side of my cheek; one girl said to me "you have a stain on your face." The worst part of it all is that no one even apologized to me.
David E.
Feb 25, 2008
Dr. Gordon is the BEST DERM I have visited since I have had a continuous skin problem. Wow- I am shocked at the last review! I have had a great experience at Dr. Gordons office. I had an issue with my skin and had seen a couple of other dermatologists and they were unable to figure out what I had. She painlessly biopsied my skin and was able to come up with a diagnosis and treatment.
I was referred by a friend who had undergone some cosmetic treatments (botox) and was extremely pleased with the results. She takes pride in her office as she has state of the art technology including multiple lasers. She was very friendly and knowledgable and I would recommend her to anyone who needs skin treatment.
I was referred by a friend who had undergone some cosmetic treatments (botox) and was extremely pleased with the results. She takes pride in her office as she has state of the art technology including multiple lasers. She was very friendly and knowledgable and I would recommend her to anyone who needs skin treatment.
Dr. G.
Dec 27, 2007
Dr. Gordon is one of the worst doctor's I've ever had. Terrible bedside manner just wants to push her products. I recently had to get a prescription renewed (something that you pretty much have to use the rest of your life if it works.and it does for me). When I spoke to her about the generic version of the drug, she acted as if she didn't really know what I was talking about.but all of a sudden had a lot of knowledge about the generic drug.
She wouldn't write a real prescription for the "generic" version of the drug which just had to be split into fours since the dosage is higher than the brand name drug I needed. Heck, I wouldn't be so upset if I wasn't charged for the visit, but I was.$185! I told them I don't understand why she had to check up on me if all I needed was a prescription refill. Dr. Gordon carries tons of drugs, including the drug I use, and from the other reviews, I get the impression she will do ANYTHING to push her stuff first. Stay away.
She wouldn't write a real prescription for the "generic" version of the drug which just had to be split into fours since the dosage is higher than the brand name drug I needed. Heck, I wouldn't be so upset if I wasn't charged for the visit, but I was.$185! I told them I don't understand why she had to check up on me if all I needed was a prescription refill. Dr. Gordon carries tons of drugs, including the drug I use, and from the other reviews, I get the impression she will do ANYTHING to push her stuff first. Stay away.
Jenny C.
Apr 09, 2007
I came here last week to see her about some skin concerns I'm having. I was expecting a really good experience from the reviews but was VERY dissapointed. My visit: Gordon: Hi, how are you today? Me: Great, thanks! Gordon: What are you here for today? Me: I have these concerns with my skin.etc. Gordon: Okay, sit up here and let's have a look. Me: Okay.
I sit up on the table and Gordon shines the light on my face. TWO SECONDS LATER Gorden: Okay, here's a prescription for you. Put this on every other day. See you in a month. Umm.that's it? I hate it when doctors pull out their prescription pads before even carefully examining the problem. It's like they're saying, "Oh yeah, seen that before. Standard. Here's your medication.
Get out." I had to specifically ask her if it was going to cause any irritation, etc. But wait, it gets better. They gave me a sample of the medication to use before I had the prescription filled. I put it on at night like they said. Next day, I'm fine, don't see any difference. Day after, my face is PEELING! Eww! I guess the medication is just really harsh or something but it was making my skin peel all over.
This continued for two days and if I hadn't drenched my face in moisturizer overnight, it would probably still be peeling. Isn't that just great. Anyway, I'm definitely not going back. Two stars for her assistant who was nice. Thumbs down for her. I guess I need to keep looking for a dermatologist.
I sit up on the table and Gordon shines the light on my face. TWO SECONDS LATER Gorden: Okay, here's a prescription for you. Put this on every other day. See you in a month. Umm.that's it? I hate it when doctors pull out their prescription pads before even carefully examining the problem. It's like they're saying, "Oh yeah, seen that before. Standard. Here's your medication.
Get out." I had to specifically ask her if it was going to cause any irritation, etc. But wait, it gets better. They gave me a sample of the medication to use before I had the prescription filled. I put it on at night like they said. Next day, I'm fine, don't see any difference. Day after, my face is PEELING! Eww! I guess the medication is just really harsh or something but it was making my skin peel all over.
This continued for two days and if I hadn't drenched my face in moisturizer overnight, it would probably still be peeling. Isn't that just great. Anyway, I'm definitely not going back. Two stars for her assistant who was nice. Thumbs down for her. I guess I need to keep looking for a dermatologist.
Tiff
Apr 05, 2007
I went to see Dr. Gordon this week based on the first 2 five-star reviews only. Good: - Easy to get an appointment - No attempts to hawk her line of products displayed in a can't-miss-it way in every room Bad: - Those forms you spend time completing about your medical history, medications, etc.? Useless. She didn't look at them, so it didn't occur to her until I mentioned it that my old prescription may be aggravating my rash.
I would've continued using it. - Impatient when asked to name what she was prescribing and its side effects. - I saw her for 2 things: a facial rash and getting a new acne Rx. I'm quick. No hemming n hawing n complaining. Still, the appointment ended abruptly midway: Me: I'd like to ask you about-- Dr. G: Well! Let's talk about this in your follow up appointment! Me: It's really quick.
I just need to ask you 2 quick questions. Dr. G: (heading for the door) You should make another apointment when you leave. Let's wait to talk about this when you come back. Okay? Alright. Irked me that she got $195, and I saw her for no more than 10 minutes. --------------------- Overall: - You can't see her for more than one skin problem at a time, which I guess most patients don't have anyway. - She knows her stuff, but--not surprisingly--the bottom line matters the most.
I would've continued using it. - Impatient when asked to name what she was prescribing and its side effects. - I saw her for 2 things: a facial rash and getting a new acne Rx. I'm quick. No hemming n hawing n complaining. Still, the appointment ended abruptly midway: Me: I'd like to ask you about-- Dr. G: Well! Let's talk about this in your follow up appointment! Me: It's really quick.
I just need to ask you 2 quick questions. Dr. G: (heading for the door) You should make another apointment when you leave. Let's wait to talk about this when you come back. Okay? Alright. Irked me that she got $195, and I saw her for no more than 10 minutes. --------------------- Overall: - You can't see her for more than one skin problem at a time, which I guess most patients don't have anyway. - She knows her stuff, but--not surprisingly--the bottom line matters the most.
Ayse B.
Apr 04, 2007
Update: I think I spoke too soon. The meds did clear up my skin a bit but once I got a nasty side effect from one of the meds, I went to get a facial instead. I do have amazing skin right now, but it's not due to Dr. Gordon's prescription antibiotics, but due to the Flying Beauticians, go read that review! previous 4-star-review I went to see Dr. Gordon recently.
The waiting room was full of products that she sells (obagi and more), so I was afraid that I was going to get suckered into buying stuff from her. Instead, we had a very professional meeting, where she listened to me, and sent me away with prescriptions and tons of samples. My skin is definitely doing better with my new drugs, but only time will tell if the acne is gone for good.
The waiting room was full of products that she sells (obagi and more), so I was afraid that I was going to get suckered into buying stuff from her. Instead, we had a very professional meeting, where she listened to me, and sent me away with prescriptions and tons of samples. My skin is definitely doing better with my new drugs, but only time will tell if the acne is gone for good.
